The Quick Way to Repair your Office 365 installation

Introduction
Many people encounter issues with Office 365, and sometimes a quick fix is all that’s needed. If you’re experiencing trouble with Microsoft Word, Excel, PowerPoint, or any other Office 365 application, there are two primary repair options in Windows: a Quick Repair and an Online Repair. Here’s a step-by-step guide to help you fix common Office 365 issues using the Control Panel in Windows 10 (or Windows 7, with slight differences).

Step 1: Open the Control Panel

1. Go to the Start Menu: Click on the Start Menu located in the bottom-left corner of your screen. On Windows 7, it may look slightly different, but the steps remain mostly the same.
2. Type “Control Panel”: Start typing “Control Panel” on your keyboard. If you see the “Control Panel” app appear, click on it to open.

Step 2: Set the View to Category

1. In the Control Panel, go to the top-right corner where it says “View by”.
2. Make sure it’s set to “Category” for easier navigation. If it’s set to Large or Small Icons, switch it to Category view.

Step 3: Access Programs and Uninstall Options

1. Under the Category view, look for Programs and click on Uninstall a Program.
2. Scroll down the list of installed programs until you find Microsoft Office. This might be labeled as “Office 365,” “Office Pro Plus,” or another version.

Step 4: Choose to Repair Office

1. Select Office: Click on the Microsoft Office program to highlight it in blue.
2. At the top, click on Change. This will open the repair options.

Step 5: Perform a Quick Repair

1. If prompted by User Account Control (UAC), click Yes to continue.
2. Select Quick Repair. This option will quickly reinstall basic files without downloading anything from the internet.
3. Click Repair and confirm the action if prompted.
4. Wait a few moments for the repair to complete. Once finished, you’ll see a message saying the repair is complete.

Test Office Programs: Now, open the Office program you were having trouble with (like Microsoft Word or PowerPoint) to see if the issue is resolved. If it works, great! If not, you can try the more thorough Online Repair option.

Step 6: Perform an Online Repair (If Needed)

If the Quick Repair didn’t fix your issue, you can try an Online Repair, which takes longer but is more comprehensive.

1. Go back to the Control Panel and select Change again for Office.
2. Choose Online Repair and click Repair.
3. Note that this repair method requires an internet connection, as it will download fresh Office files and reset all settings to their original defaults.
4. Click Repair again and wait for the process to complete. This may take some time.

Step 7: Verify the Repair

Once the Online Repair is complete, you’ll see a message saying “Office is all set”.

1. Click Close on the final message.
2. To test, go to the Start Menu, type in the name of an Office application (such as Microsoft Word), and open it. If the program opens without issues, your repair was successful.

Conclusion
By following these steps, you can quickly and easily fix common issues with Office 365 on your Windows computer. Whether you use Quick Repair or Online Repair, these tools should resolve most basic problems and get you back to work. If you’d prefer a visual guide, watch our embedded video below to see each step in action!

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